FAQ

1. What makes SHEKMO acoustic guitars special?

At Shekmo, we focus on crafting high-quality, handcrafted acoustic guitars that deliver rich sound, comfortable playability, and durable construction. Our instruments are designed to inspire musicians and bring out their best performance.

2. How many guitar models does SHEKMO currently offer?

As we are in the early stages, our collection is limited. However, we are excited to offer a select series of acoustic guitars, with more models planned for the future. You can pre-order our first series, which may have extended delivery times of approximately 4-8 weeks.

3. How can I purchase a SHEKMO guitar?

You can place your order online through our website. We currently offer pre-orders for our initial series. If you’re interested, contact us for more details or to reserve your instrument.

5. Which payment options do you offer?

Paypal, including credit card and debit card via paypal, as well cryptocurrencies Monero (XMR) and Kaspa (KAS)

6. Do you accept cryptocurrency payments?

Yes! Shekmo accepts cryptocurrencies such as Kaspa and Monero. Enjoy a secure, fast checkout process, and a 10% discount when paying with crypto.

7. How does the crypto payment process work?

Select your guitar, go to checkout, choose “Crypto Payment,” follow the link to our gateway provider (no registration needed), scan the QR code or copy the wallet address, and send the exact amount in Kaspa or Monero. Once the transaction is confirmed on the blockchain, your order will be processed promptly.

8. What are the benefits of paying with crypto?

Crypto payments offer faster transactions, enhanced privacy, secure and transparent processing, lower fees, and global accessibility. Plus, you receive a 10% discount on your purchase.

9. What warranty do SHEKMO guitars come with?

We offer a legal warranty of six months (Gewährleistung) within Germany and the EU, covering material and manufacturing defects. This warranty ensures your guitar remains in good condition during this period, and we are committed to supporting our customers within this scope.

10. How should I care for my SHEKMO guitar?

Keep your guitar in a stable environment, avoid extreme temperatures and humidity, and clean it regularly with a soft, dry cloth. For detailed maintenance tips, visit our website’s care guide.

11. Can I customize my SHEKMO guitar?

Currently, we do not offer customization options. We focus on delivering high-quality, standard models. However, we are always exploring ways to expand our offerings in the future.

12. What if I encounter issues or need support?

Just drop us an email via “contact”